Location: Toronto, ON
Contact E-mail: kanetix_hr@kanetix.ca
Kanetix® is Canada's premiere insurance destination on the Web. Our insurance quote comparison service allows consumers to compare auto, life, critical illness, property, motorcycle, and travel insurance quotes from a variety of Canada's leading providers.
Position description
As a Customer Service Associate you will:
- provide guidance and support to customers
- use the Kanetix transaction database to locate and transfer the client's quotation(s) to the chosen insurance supplier
- provide clients with a 'warm transfer' to insurance carriers or intermediaries
- document each customer contact and update the Kanetix customer management system
- work collaboratively with the insurance carriers to satisfy the client's needs
The compensation package consists of a competitive salary, benefits, incentive bonus, and profit-sharing.
Job qualifications
Our next ideal team member will:
- have previous call-centre or customer service experience
- have an interest in the insurance industry
- be comfortable with technology and constant change
- be comfortable and proficient with PC tools (e.g. MS Excel, MS Word,...) and the Internet
- work well with others in a fast-paced environment
- have strong organizational and problem-solving skills
- have excellent communication skills, both written and verbal
About Kanetix Ltd.
Launched in October 1999, Kanetix (www.kanetix.ca and www.kanetix.com) is an international marketing and technology company that provides access to insurance information and online quote comparisons for Internet shoppers in Canada and the US. Kanetix is also a leader in providing online insurance quotation technology and developing online quotation systems and websites for some of Canada's top insurance companies.
Please note: Only qualified candidates will be contacted.
|
|
Insurance Quotes