Kanetix Forum

I recently filed an insurance claim in Ontario . I do not think I received a fair deal. What is the best way to file a complaint if I think my situation was unfairly handled?

In short, the best way to deal with your insurance complaint is to approach the company with which you have a complaint directly. If you've already approached the insurance company with which you have a complaint, and you still feel your situation has not been resolved, then you may want to consider involving a third party; the Ombuds Service.

The Financial Services Commission of Ontario is the best site to go to for information on filing a complaint about your insurance claim. The site features tips and guidleines on filing and resolving a complaint, as well as a link of Ombuds services which should be helpful if you've come to that point in resolving your dispute.

See the site link below for more information:

http://www.fsco.gov.on.ca/English/insurance/resolvecomplaint-insurance.asp