Echelon, Pafco, Pembridge Describe COVID-19 Relief Programs for Customers

The COVID-19 crisis has many Canadians in a bind as they juggle their financial obligations. Fortunately, many of Canada’s home and auto insurance companies have been quick on the draw to offer their customers premium relief measures.

Compare and Save on Insurance Rates

Find the lowest insurance rate and start saving today
Loading...

Wawanesa, RSA Canada, and The Co-operators all unveiled their respective insurance premium relief measures recently. On April 21, Echelon Insurance, Pafco, and Pembridge also outlined the actions they are each taking to assist their policyholders:

Echelon COVID-19 Crisis Relief Measures

Echelon Insurance is introducing new COVID-19 relief measures to assist its customers, including:

  • Reducing auto premiums by up to 15% for customers who are driving less
  • Suspending coverage on vehicles that are not in use excluding comprehensive (covers your vehicle for things like vandalism or theft). This will provide policyholders with a premium reduction of up to 80%
  • Providing auto coverage for customers who volunteer to deliver food or supplies in their communities. This measure does not include coverage for paid deliveries such as UberEats
  • Cancelling planned auto rate increases for the next three to six months, resulting in savings for customers between 12% and 15%

Echelon says these measures apply to active auto policies, and will be applied retroactively to March 15, 2020, or the date of a customer’s most recent policy change.

Echelon customers need to get in touch with their brokers to request they be applied to their policies.

Pafco COVID-19 Crisis Relief Measures

As one of Allstate Canada’s group of companies, the actions Pafco is taking includes:

  • Customers with an active auto policy as of April 8 will receive a one-time Stay-at-Home payment of approximately 25% of their monthly premium by cheque in May. The payment applies to all personal vehicles excluding recreational vehicles such as motorcycles and snowmobiles
  • Waiving non-sufficient fund (NSF) fees as of April 14
  • Offering payment deferrals if requested by customers
  • Providing coverage for customers who use their vehicles to deliver food and medicine for commercial purposes. Most standard auto insurance policies do not include this coverage

Pafco customers should contact their brokers if they have questions about these measures.

Pembridge COVID-19 Crisis Relief Measures

Pembridge is also offering a series of relief measures similar to Pafco’s, including:

  • Customers with an active Pembridge auto policy as of April 8 will receive a one-time Stay-at-Home payment of approximately 25% of their monthly premium by cheque in May. This payment does not apply to recreational vehicles like motorcycles and snowmobiles
  • Waiving NSF fees for missed payments as of April 14
  • Payments can be deferred at the customer’s request
  • Extending personal auto insurance coverage for customers who use their vehicles to deliver food and medicine for commercial purposes during the crisis

Like Pafco, Pembridge is one of Allstate Canada’s group of companies.

Pembridge customers are encouraged to contact their brokers if they have questions or require more information.

Latest Articles

Kanetix.ca to Become RATESDOTCA

It is our pleasure to announce we are changing addresses: Kanetix.ca will…

A Senior’s Guide to Auto Insurance

Experience matters, and being a mature, experienced driver does have advantages. For…

Wildlife Collisions: What to Do if You Hit an Animal

No one wants to hit a cute little animal on the road…

Will My Auto Insurance Policy Cover Me for Delivering Food?

Everybody seems to have a side hustle these days, and for a…